Monthly Payment Plan
Twice a year, Wake Forest University students have the opportunity to participate in an interest-free, monthly payment plan through Nelnet Business Solutions (NBS).
Enrollment periods for Academic Year 2024-2025 begin:
Fall: July 1, 2024 for August-November drafts
Spring: November 1, 2024 for December-March drafts
The monthly payment plan offers four monthly installments if you enroll before the semester due date. Payments will draft on or around the 10th of each month. NBS draft dates are predetermined and cannot be changed.
This is not a loan; no interest or credit check is required.
Before enrolling, students/parents should review their Wake Forest student account online to ensure all required expenses are included. To enroll in the plan, students will need to login to their Workday account and ensure parents have been authorized for access.
Frequently Asked Questions
Any enrolled student is eligible for participation if they meet the following requirements:
- Are admitted students for the semester in which the payment plan will be used.
- Have no overdue, unpaid balances. Previous semester’s charges must be paid in full before enrolling in the plan for another semester.
- Have not defaulted on a previous payment plan agreement.
To enroll in the monthly payment plan:
- Students will need to login to Workday
- Type Request an Installment Plan and press enter
- Select the Request an Installment Plan blue link under Tasks and Reports
- Click Submit and then Done
* Stop here if you would like your Third-Party User to manage your payment plan. Only one person can manage the payment plan.
* If you will be managing your payment plan, see instructions in the next section.
- Log into Workday
- Click on the Student Financials App located on your home screen
- Click on Manage Payment Plan, select the semester, then click Sign up for New Payment Plan
- Fill in the required information, review, and then click Continue
- Check the box to Accept the Terms and Conditions of the Payment Plan Agreement and hit Confirm.
Yes, if students are participating in a Wake Forest study abroad program for either the fall or spring semesters. Contact the Center for Global Programs and Studies and Student Financial Services before enrolling to ensure that all specific program costs are included in your plan agreement. The plan is not available if students are participating in an affiliate study abroad program. These programs require students to pay costs directly to the foreign institution or study abroad organization.
A nonrefundable $130 enrollment fee per semester is charged to participate in the plan. The enrollment fee is a separate transaction from the first scheduled payment and is processed immediately once the plan has been created. If the enrollment fee returns, the monthly plan agreement will automatically terminate.
Wake Forest University is committed to assisting students and families in paying for the costs associated with attending college. The monthly payment plan is an option that provides students and families an alternative method of payment. Rather than paying a semester’s tuition and fees in one lump sum, the plan allows families to spread the cost over several monthly payments.
Students and families who wish to participate in the plan are not charged interest on outstanding balances. However, an enrollment fee is charged per plan each semester. A portion of this enrollment fee is retained by the university’s third party provider and the remaining portion is remitted to the university. The portion retained by the university helps to offset the operating and administrative expenses associated with providing the plan as an option for payment.
Student Financial Services is committed to providing our students and families with the best customer service experience possible and ensuring that student financial records are updated quickly and accurately is an essential component of that commitment. Charging the enrollment fee allows Wake Forest University to continue to offer the monthly payment plan as a valuable payment option for our future Wake Forest students and families.
Electronic funds transfer (eCheck) from a checking or savings account or a debit/credit card (MasterCard, VISA, Discover and American Express only). A convenience fee of 2.7% per transaction is charged for credit/debit card payments.
Increases and decreases will be made automatically. Students/parents should not assume that balances are automatically adjusted if financial aid is received or a class is dropped or added. Students/parents are responsible for monitoring their monthly payment account balance online.
The payment plan due dates are predetermined and can not be changed.
Students will need to complete the Request an Installment Plan task in Workday each semester. Applications will only be accepted during enrollment periods.
Nelnet Business Solutions charges a $30 returned payment fee from the payer’s bank account or credit/debit card each time a payment is returned. After two payments return, Wake Forest reserves the right to terminate the payment plan agreement and future participation in the monthly payment plan may not be permitted.
Payers are responsible for contacting Nelnet Business Solutions at 800.609.8056 at least 2 business days prior to the next scheduled payment to update bank account information. Failure to do so may result in a returned payment. A $30 returned payment fee is charged by Nelnet each time a payment is returned.
Wake Forest reserves the right to terminate a monthly payment plan agreement due to returned or revoked payments. Upon termination, the person responsible for the monthly payment plan will be required to pay the University any balance due in full. The only acceptable methods of payment will be cash, money order or certified check. Future participation in the monthly payment plan may not be permitted.
Phone: 888-470-6014
Callers should reference Wake Forest University to be connected to the proper customer service representative.