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Monthly Payment Plan

Note: Students in the Graduate Schools of Business and  Graduate On Line Campus programs should contact Student Financial Services directly for enrollment information.

Twice a year, Wake Forest University  students have the opportunity to participate in an interest-free, monthly payment plan through FACTS Tuition Management, a Nelnet company.

Enrollment periods are:

Fall: June 1 – July 7
Spring: October 31 – December 6

This is not a loan. No interest or credit check is required. Before enrolling, students/parents should review their Wake Forest student account online to ensure all required expenses are included. 
To enroll in FACTS, please click payment.plan.ecashier

Who is eligible?

Any enrolled student is eligible for participation if they meet the following requirements:

  • Are admitted students for the semester in which the payment plan will be used.
  • Have no overdue, unpaid balances. Previous semester’s charges must be paid in full before enrolling in the plan for another semester.
  • Have not defaulted on a previous payment plan agreement.

Note: Students in the Schools of Business and  Graduate On Line Campus programs should contact Student Financial Services directly for enrollment information.

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Are students eligible while studying abroad?

Yes, if students are participating in a Wake Forest study abroad program for either the fall or spring semesters. Contact the Center for International Studies and Student Financial Services before enrolling to ensure that all specific program costs are included in your plan agreement. The plan is not available if students are participating in an affiliate study abroad program. These programs require students to pay costs directly to the foreign institution or study abroad organization.

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How much does it cost to enroll in the regular undergraduate plan?

For the regular plan with the enrollment dates for fall of June 1- July 7 and the spring plan with enrollment dates of October 31- December 6, 2014, a nonrefundable $125 enrollment fee per semester is charged to participate in these plans. The enrollment fee is a separate transaction from the first scheduled payment. If the enrollment fee returns, the monthly plan agreement will automatically terminate.

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What payment methods are accepted?

Electronic funds transfer (eCheck) from a checking or savings account or a debit/credit card (MasterCard, Discover and American Express only). A convenience fee of 2.7% per transaction is charged for credit/debit card payments.

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Can the amount of the plan be changed?

Yes, increases are permitted for $1,000 or more. Decreases are permitted for changes due to financial aid or class drops. Wake Forest must pre-approve any changes. Students/parents should not assume that balances are automatically adjusted if financial aid is received or a class is dropped or added. Students/parents are responsible for monitoring their FACTS account balance online and calling Student Financial Services to confirm changes.

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How do I enroll in the plan?

During enrollment periods, click here to be directed to the e-Cashier page.

Note: Students in the Schools of Business and  Graduate On Line Campus programs should contact Student Financial Services directly for enrollment information.

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How often do I need to enroll in the monthly payment plan?

Students/parents will need to complete a new payment plan application online through FACTS Tuition Management each semester the student chooses to enroll. Applications will only be accepted during enrollment periods:

Fall: June 1 – July 7
Spring: October 31 – December 6

Note: Students in the Schools of Business and  Graduate On Line Campus programs should contact Student Financial Services directly for enrollment nformation.

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What happens if I have insufficient funds to cover the payment?

FACTS charges a $30 returned payment fee from the payer’s bank account or credit/debit card each time a payment is returned. After two payments return, Wake Forest reserves the right to terminate the payment plan agreement and future participation in the monthly payment plan may not be permitted.

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What should I do if I change my bank account?

Payers are responsible for contacting FACTS Tuition Management at (800) 609-8056 at least 2 business days prior to the next scheduled payment to update bank account information. Failure to do so may result in a returned payment. A $30 returned payment fee is charged by FACTS each time a payment is returned.

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What is the termination policy?

To terminate an existing FACTS monthly payment agreement, contact Student Financial Services at (336) 758-5234. Wake Forest reserves the right to terminate a FACTS agreement due to returned or revoked payments. Upon termination, the person responsible for the monthly payment plan will be required to pay the University any balance due in full. The only acceptable methods of payment will be cash, money order or certified check. Future participation in the monthly payment plan may not be permitted.

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How do I contact FACTS Tuition Management?

Phone: (800) 609-8056
Fax: (402) 466-1136
http://www.factsmgt.com

Callers should reference Wake Forest University to be connected to the proper customer service representative.

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